Jennifer Getman Owner
Our down-time was less than 6 hours after Hurricane Irma destroyed and flooded our office building!
Tech in a Flash took our entire corporation and moved it to a remote location for 90 days during Hurricane Irma.
It only took them less than 6 hours to get our 9 workstations and server operational. Keep in mind there was no internet and power in the entire area. We worked off generators and they set us up with a backup internet connection that worked over the cellphone towers, how neat!
I was amazed at how seamless the transition was. Even our business partners commented on how impressed they were that we were up and running.
None of our employees lost hours of work and it could not have been done without Tech in a Flash.
Give Tech in a Flash a call, they have monitored our systems for 7 years, backup and security have never been let down.
Gulf Coast Appliance Repair and Parts Center
Stephen Hruby Owner
Smooth transition to Office 365
Tech in a Flash displays high commitment towards their work! When we transitioned our company’s internal IT infrastructure, they provided us an expert helping hand.
The transition to Office 365 was smooth and they were very responsive making it a cake walk for our organization. Their timely input in removing the glitches that led to problems initially, showed their dedication to their work.
Tech in a Flash’s understanding of the Office365 Suite including Teams, OneDrive and SharePoint is apparent and it is clear that they can accommodate our needs as we grow. The support is highly personal and non-bureaucratic. They’re also proactive in anticipating solutions that work for us without “upselling.”
I highly recommend Tech in a Flash to all my friends for their in-depth practical knowledge in Office 365 suite and their commitment to provide personalized and quality service.
Brad Starner Director of Finance
It took one instance to change my opinion of the value of a totally monitored environment.
Years ago, we had a one-man company who handled all of our IT for our non-profit. He was great and we loved all that he did. When he retired, we were directed to Tech in a Flash. At first, we noticed that things were being done "differently" and cost us a bit more than before.
However, within just a few months we found that for the first time the system was finally "settling down" and we were not having the constant issues which plagued us on a daily basis. In our previous office setting, everything was scotched taped and twisty-tied together so moving to our new offices allowed us to finally standardize and organize our IT. I can say that without the team at Tech in a Flash, we would still be struggling with systems which do not work. I'm so happy that all it takes is a phone call for the Tech team to log in and fix most issues. When something needs to be done on-site, one of the guys shows up within a short period of time and gets the issues corrected.
In the past, we did not fully "circle the wagons" around our network. As we learned, one of our computers on the network was able to be hacked and ransomware was inserted into that computer. When we notified Tech in a Flash, they were quickly able to quarantine the issues, destroy the viruses, and help us rescue anything we could from the ransomware infected computer.
After the crisis was handled we had Tech in a Flash completely secure our system with their managed antivirus and monitoring, I can say that since that episode, we have no further data breaches or security violations. With the scare of a potential total loss of all data from the Trojans and ransomware, we feel that Tech in a Flash monitoring on ALL of our computers is now required. No devices can access our system without being monitored 24/7 by their systems. It took one instance to change my opinion of the value of a totally monitored environment.
New Hope Presbyterian Church
Ft. Myers, FL
Rick McCormack AIA, NCARB President
We highly recommend Tech in a Flash. Their virus monitoring system is second to none.
Tech in a Flash has been handling our systems for over 4 years. We initially met after one of our systems was infected with a virus. They were able to disinfect the system quickly without any data loss. They immediately set us up with their virus monitoring system. The monitoring system they provide is second to none. If your staff must be on the internet to do their jobs, whether research, advertising, or just email, it’s a must have. This system works in the background not annoying us with pesky pop ups and issues are dealt with quietly by the experts at Tech in a Flash. Since installing the monitoring system, we have not had any issues with viruses or malware.
Over the years we have trusted Tech in a Flash with our IT needs and they always resolve our IT issues. Whether virus, email, software or even new setups. Most issues can be resolved via remote, which is a great advantage and convenience saving me time and money. When they do have to come onsite, they waste no time figuring out the issue. Tech in a Flash’s fees are reasonable.
We have recommended Tech in a Flash to other firms who were having issues and they have consistently been able to solve their IT problems. We highly recommend the team at Tech in a Flash.
Indigo Architecture, Inc.
Fort Myers, FL
Timothy W. Barrier, CPA P.A. Cape Coral, FL
It's worth the money to hire a reputable firm to safeguard my data
When the internet or my computers go down I’m out of business. I’m an accountant, not a computer technician and I sure can’t make money while I’m troubleshooting my own equipment. That is why I rely on Tech in a Flash. They take care of my technology so I can focus on what I’m best at.
They also back up my client files nightly, encrypted and stored at an offsite location. In case of a storm of computer problem my backup can be restored and I’m back in business. I can rest easy knowing my business is protected by Tech in a Flash. To me it's worth a few extra dollars to hire a reputable firm to safeguard my data, keep my computers running and keep me in business.
Marianne Kmetz Owner
As a small business owner, in business for over 14 years, I been through a few IT firms. Some more expensive and some cheaper tech people. Tech in a Flash is definitely the fastest service and able to quickly resolve issues compared to the rest. I believe this is the longest run I’ve had with a tech service. I’ve experienced a lot of all blow and no show in tech people and you guys are not a member of that club! They are fast, courteous and trustworthy above all.
Tech in a Flash monitors my computers for threats. While I haven’t had any major issues, I do have a level of confidence that I will be alerted and they’ll handle the problem swiftly.
Puttin’ on the Glitz
Cape Coral, FL
Brian Bland CEO
Our issues have stopped since letting Tech in a Flash manage our IT systems
I have used IT departments for 23 years. Probably six different companies. Using Tech in a Flash is a night and day difference. They’re about in the middle for pricing out of all the companies I’ve used. But the service is through the roof. Problems are always fixed quickly. 99% of the time the first time. That never really happened with the other companies.
In the past we’ve had some pretty bad things happen tech-wise. Our website has been hacked, stolen and used for Islamic propaganda. We have had our technology and intellectual property stolen. I’m happy to say since we’ve hired Tech in a Flash, over 5 years ago and implemented their proactive management system, those issues have stopped. When we do have a problem it’s very small and they have everything backed up.. When somebody tries to do something malicious he catches it quickly and alerts us.
Fort Myers, FL
Thomas M. Dryden, P.L. Fort Myers, FL
One word “Priceless”
We have had other IT Consultants in the past and frankly nothing compares to Tech In A Flash. Yes, they may be a little more expensive than other IT services in the area, but the service, knowledge and personal attention to detail is nothing but the best! Matthew and his staff always stride to provide the best service. Most importantly the peace of mind that comes with having Matthew and Tech In A Flash in charge of our IT Systems is in one word "Priceless"
We never used to have anyone monitor our network and over the years we’ve had more that one problem related to viruses and spam. Ever since Tech In A Flash started monitoring our networks, our computers have worked better and faster and our service calls for computers being slow or not working have diminished quite a bit. Our data is backed up overnight and Tech in a Flash keeps an eye out for viruses, spam and data breach risks. Again, as said before, peace of mind is the main reason we did it, and we are so glad we did.
Eric White General Manager - Operations
It would be a major downfall if you did not let Tech In A Flash monitor your network and keep you safe.
As the saying goes “You get what you pay for.” With Tech In A Flash, you get full coverage and no need to worry about your IT problems. They monitor, prevent, and troubleshoot problems as they arise. They are always there to make sure that you stay up and running and will do everything in their power to be sure that you don’t lose a minute of work. Are you paying more, yes, but with a cheaper IT company you will pay way more on the backside to fix the problem that should’ve been covered or noticed before it happens.
They have been able to solve our security issues, prevent new ones, and keep our operations up and running with no glitches. It would be a major downfall if you did not let Tech In A Flash monitor your network and keep you safe.
Haskel Thompson & Associates
Gwen Martin Broker Associate
I trust them and love their response time.
My computer is my life line to my business and I have to be able to get on it at all times. When I have a problem, Tech in a Flash is there right away to find out what they can do to help me resolve my issue. I don’t have to panic or worry about being down for days. They are very good on communicating and getting back to me.
I really like that I moved all of our computers to the managed antivirus because I don’t have to worry about when all of them expire but the main reason is that I know that Matt and his team are looking out for their customers. I have a local person that is making sure the antivirus is working on my computer at all times.
Tech in a Flash has been wonderful to work with, whether its for an issue or purchasing new equipment. I trust them and love their response time.
RE/MAX Realty Team
Fort Myers, FL
Janie Ingles Director
Three reasons to hire Tech in a Flash
- Peace of mind, knowing that your system is being monitored and issues are taken care.
- They answer their phones promptly with a pleasant demeanor.
- Tech in a Flash has integrity. They will not oversell you.
Cape Coral, FL
Fred Weill President
Tech in a Flash’s desire to satisfy clients and resolve issues quickly, makes them stand out
Tech in a Flash is different than other tech companies. I can get a real person on the phone and someone working on fixing my issue quickly. This is a great assistance to me professionally.
The single biggest benefit of having Tech in a Flash monitor my systems is the fact that they have eliminated the various sorts of viruses that have affected my personal and business computers in the past without any downtime or lost production. For me has been invaluable.
What sets them apart is the desire of their owner and team to satisfy clients, resolving issues quickly. That coupled with the software & hardware “know-how” required to make the right choices based on ones needs is a great feature in this digital age we all live.
Amerlink Paper Sales