IT Services For Cape Coral Businesses:
Are You Sick and Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?
If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business: 239-244-9600
Tech in a Flash Team
Call Us Today At 239-244-9600
9 Reasons to Choose Tech in a Flash
to Support Your Computer Network
We Respond Within 30 Minutes or Less - We have a team of engineers on staff, so our managed clients aren’t waiting around for hours or days to get a problem resolved. We know you’re busy and have made a sincere commitment to making sure your problems get fixed FAST. And since most issues can be handled remotely using our secure management tools, you don’t have to wait around for a technician to show up.
Speak To A Real Person – No one wants to call a machine about problems with their machines! At Tech in a Flash, we’ll make sure you speak with a real person to get things figured out as quickly as possible. 98% of all calls from 9am to 5pm M-F are answered live, with over 80% of our calls answered in 3 rings or less! After-hours there is an emergency response number that puts you in contact with a technician.
We Stand Behind Our Products with a 100% Satisfaction Guarantee – A true 100% satisfaction guarantee. Our team will go the extra mile to ensure you’re always completely satisfied with our service and support. If you don’t feel a product or service is perfect, we’ll make it right on our dime.
No Geek Speak – You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our team talks in a user-friendly way that is supportive and helpful. We pride ourselves on being able to explain complex technical issues in a clear and concise manner, that is easy to understand.
Your Own IT Department – Forget dealing with multiple companies for multiple IT needs. At Tech in a Flash, we provide a “total technology solution”, from hardware/software procurement, help desk support, email, backup, cyber security, and more. We even call your vendors, so you don’t have to, eliminating any finger pointing. We focus on your IT so you can focus on your business.
Full Transparency and No Hostages – Many IT firms do not provide their clients with simple and easy to understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT firms hold their client’s “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, you will be provided with full, written documentation of your network and resources. We keep our clients by delivering exceptional service, not by keeping them in the dark.
No Long-Term Contracts – Many other IT firms try to lock their clients into long-term contracts with severe penalties and fines for canceling. Problem is, if THEY aren’t doing a great job, how can you get out without litigation? We ask our clients to give us 30-day notice if cancelling their service, so we have to earn your business each and every month.
Peace of Mind – Because we monitor our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. When an issue is detected, it’s fixed, most times before you even know there’s an issue. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
The Best Team Around… or So We’ve Been Told – Our clients constantly inform us they love our technicians and the way they treat every issue as a priority. Our team can fix problems fast, as well as communicate to you what has been done in an easy to understand fashion.
See what other business owners are saying about us…
Not Ready To Call Us Just Yet?
If so, we would at least like to give you a copy of our recently published report, What Every Business Owner Must Know About Hiring an Honest, Competent, Responsive and Fairly Priced Computer Consultant.
Even if you aren’t ready to make a change right now, this book will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.
Simply fill out the form here and download your copy today!